My point is, I'm no stranger to lawn and landscape equipment.
|Husqvarna ztr on propane. This is a similar setup to what we run today. No, I don't wear a riding jacket when I mow grass. I rode the bike to the event. I can't believe I had to clear that up :-)|
When I decided to try out the Dixie Chopper zero turn mower I ran into a little problem. The mower deck raises and lowers with a single foot pedal. I couldn't get the deck to lower. Even though I wasn't familiar with this machine it was obvious to me the damn thing was broke.
I continued to fight with the pedal but couldn't get anything to happen. The DC rep came over and started trying to explain to me how it worked. I showed him I was doing it like he said but it was broken or jammed.
I should paint the picture a little better. Here we have reps from many major manufacturers who all claim their machines are better than the competition. These machines are lined up side by side in front of a field of long grass. They all wanted to prove their product was better than the next. The Dixie Chopper guys were bragging how fast their machines can go. They may even hold some kind of record, I don't know or care because it has nothing to do with real world lawn maintenance. Most people don't want to see you hauling ass across their yard. These Dixie Chopper guys showed up in the biggest, shiniest truck and thought their crap didn't stink so when I made the claim that their precious machine was broken, they started freaking out. "just do it like this" "do that" "you're not doing it right". By now they had three reps belittling me. One guy explained to me that I wasn't mechanically inclined enough to figure it out.
I calmly explained to him that I fix lawn mowers for a living, run a crew and build some of my own equipment. I work with equipment every day. If you guys designed it in such a way that I can't figure it out then Joe Homeowner will never figure it out.
That pissed him off and I was asked to dismount the machine. When this gentleman who claimed to have designed the deck lift couldn't make it work either I heard a few laughs from the competition. I stood there long enough to give them the opportunity to apologize but that never happened.
They were still dickin around with it a half hour later.
Dixie Chopper may or may not be a good machine...I don't know because I never got to take that test mow. I'll never know because after those three reps treated me like shit I decided they weren't an option, ever.